Admin Support
The following qualifications apply to a variety of industries. For more information on how to obtain approval to deliver these qualifications and their specifications, don’t hesitate to get in touch with our administrative support.
Anger Management
Assertiveness
Attention Management
Body Language Basics
Change Management
Civility in the Workplace
Communication Strategies
Conflict Resolution
Constructive Criticism
Creative Problem Solving
Critical Thinking
Customer Service
Emotional Intelligence
Employee Motivation
Employee Onboarding
Ethics
Etiquette
Facilitation Skills
Generation Gaps
HR Management
Interpersonal Skills
Job Search Skills
Knowledge Management
Leadership
Managing Managers
Managing Workplace Anxiety
Measuring Results from Training
Media and Public Relations
Meeting Management
Middle Managers
Negotiation Skills
Office Politics
Organisational Skills
Overcoming Objections
Performance Management
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Safety in the Workplace
Sales
Stress Management
Succession Planning
Supervising Others
Talent Management
Teamwork and Team Building
Train the Trainer
Work / Life Balance
Workplace Diversity
Workplace Harassment
Workplace Violence